The Fine Print

The Dahlia House guarantees our tubers are correctly labeled with at least one visible eye. If you find your tuber was mislabeled you can send a picture to us no later than August 1st of the current growing year to receive a full refund for your mislabeled tuber.

Our tubers are shipped early to mid-April to avoid freezing during shipment. The tubers will be packed in wood shavings or vermiculite for protection and insulation. We are not liable for freezing during shipping,

Tubers should be unpacked and put in a cool, dark and undisturbed area if they are not going to be immediately planted. Your tubers should be planted immediately after your last frost date.

SMS abandon cart disclosure: The Dahlia House uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is send to determine when to send cart reminder messages via SMS.

Third-party data sharing: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Last updated: December, 26, 2024

The Dahlia House mobile message service (the "Service") is operated by The Dahlia House (“The Dahlia House ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to The Dahlia House’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Dahlia House through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Dahlia House. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other [Company Name] mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP or email hello@thedahliahouse.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

SMS abandon cart disclosure: The Dahlia House uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is send to determine when to send cart reminder messages via SMS.

Third-party data sharing: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.